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Guide Overview

Emergency Services

Emergency Shelter and Housing
Counselling and Abuse
Lesbian and Gay Counselling
Housing Help Centres
Community Legal Services
Legal Information
Your Rights as a Tenant
Drop-In and Parenting Centres
School for Children
Adult Education
Employment and Job Skills Training
Workers' Rights
Volunteering
Immigration and Settlement Services
Food Banks
Health
Prenatal Care
Sexual Health Clinics
Dental Clinics
Lost Canadian Identification
Advocacy Centres
Municipal Services
Acknowledgments

Resource Guide Overview

This book provides information about community services in Toronto (not the GTA) to people without immigration status.

If you don’t have immigration status or are still waiting for a Canadian immigration decision, there are places to get services like schools, health care, dental care and legal advice in Toronto. This guide is intended to help you find the available resources within the community.

Last updated: May 2007

Created by:

Davenport Perth Neighbourhood Centre
1900 Davenport Road, Toronto, Ontario  M6N 1B7
Telephone: 416-656-8025  Fax: 416-656-1264
Email: dpnc@dpnc.ca
Website: www.dpnc.ca

&

Community Social Planning Council of Toronto
2 Carlton Street, Suite 1001, Toronto, Ontario  M5B 1J3
Telephone: 416-351-0095   Fax: 416-351-0107
Email: cspc@cspc.toronto.on.ca
Website: www.socialplanningtoronto.org

This guide includes service providers located in the city of Toronto. We have surveyed all of the agencies included in this guide to find out more about their work with people with less than full immigration status and their services. Questions included the type of work done with non-status people, language of service available, eligibility requirements, and under what circumstances a person’s name and status information was shared to others outside of the agency.

Though many of the agencies listed offer multiple services for clients, due to government funding criteria and guidelines, not all of their programs may be open to non-status people. Please contact the agencies directly if there is a certain service you require to find out if you are eligible. 

All of the agencies listed in this guide reported that they work with non-status immigrants and do keep their client’s identity and status confidential, except in situations where Canadian law requires otherwise. Such situations can include:

•In cases where an agency worker believes that a child of 16 years and younger is being physically, sexually, or emotionally abused, neglected or exposed to family violence, they are legally required to inform the Children’s Aid Society
•Agencies may have their files subpoenaed by a court of law
•Health professionals are legally require to report any positive cases of sexually transmitted infections to public health
•In other instances, status information can be shared between agencies for referrals purposes, in order for the client to receive the most appropriate services possible. Agencies will sometimes ask for a client’s consent before sharing any personal information.

All attempts were taken to make sure that information was as up to date and accurate as possible at the time of printing. However, we advise users of the guide to contact agencies directly to confirm addresses, program and service information and organizational policies with respect to people with less than full immigration status

Note: We have worked with our partners and networks to create an extensive list of non-status service providers. However, it is likely that there are additional organizations that provide services to people will less than full immigration status in Toronto. If you are aware of any organizations that should be added to the guide, please contact us at: student1@cspc.toronto.on.ca 
or 416-351-0095 ext 219

Because of the collaboration of Davenport Perth Neighborhood Centre, some of the services listed are concentrated mainly within the west end of Toronto. Updated versions of the guide will include additional agencies and programs from across the city.

All services listed in the guide are free of charge, unless otherwise specified. For more information on hours of operation, types of services offered, or any other details, please check the expanded online version of the resource guide at www.socialplanningtoronto.org or call the agency directly.

For further information:
The Blue Book provides accurate, up-to-date information on hundreds of community and government services and organizations.  The telephone number is 211 and you can also get this information online at www.211toronto.ca

Settlement.org provides newcomers with information on job resources, sponsorship, English as a Second Language, housing, health and much more.  Their website is www.settlement.org

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If your agency or organization is listed in this guide and you have changes you would like  to report to us, or if you are an agency that works with non-status people and would like to be included in future editions or on our online version, please send  your information to us at the Community Social Planning Council:

student1@cspc.toronto.on.ca   or   416-351-0095 ext 219

Disclaimer:  Inclusion of an organization and information about its programs and services in this guide does not imply endorsement by the creators of the guide, nor does exclusion indicate lack of endorsement.  The guide is intended for information purposes only.