Sources of information on COVID-19

Note: Do not call 911 when seeking information about COVID-19 or City services.


City of Toronto/Toronto Public Health

Twitter

COVID-19 Resource Hub

Updated daily with the latest health advice and information about City services, social supports and economic recovery measures. Includes a link to the Ontario Ministry of Health’s self-assessment tool.

Press Conferences

City of Toronto press conferences are live-streamed and archived on YouTube

Toronto Public Health Hotline

Note: The hotline is experiencing very high volumes. Please keep the hotline open for people who are sick by visiting this web page for answers to your COVID-19 questions: toronto.ca/home/covid-19/ 

Hours: Monday to Friday 8:30 a.m. – 8 p.m.; Saturday and Sunday 10 a.m. – 6 p.m.
Telephone: 416 338 7600
TTY: 416 392 0658
Email: PublicHealth@toronto.ca

311 Toronto

Contact if you have questions about affected City services and closures. 

To help slow the rate of COVID-19 infection, the City of Toronto has scaled back and/or modified the delivery of all non-essential services and closed many facilities. The tentative date for services to resume is April 5. 

Note: 311 is experiencing very high volumes. Please do not overburden the 311 hotline with questions easily answered by going to this web page: toronto.ca/home/covid-19/ 

Telephone: 3-1-1 (outside City limits: 416 392 2489)
TTY: 416 338 0889


Province of Ontario

Ontario Ministry of Health

Twitter

English
Français

COVID-19 Resource Hub

Updated every day, seven days a week, at 10:30 a.m. and 5:30 p.m. ET.

Resources including an information sheet available in multiple languages. Visit for news of cases and affected areas in Ontario, information on coronaviruses and COVID-19 specifically, information on how to protect yourself and on symptoms and treatment, and guidelines for travellers returning from affected areas.

Public Health Ontario

COVID-19 Resource Hub

Most resources are targeted to health care providers, but a collection of fact sheets on self-monitoring and self-isolation in multiple languages (English, Simplified Chines, Farsi, Italian, and Korean) may be of use to community organizations.

Telehealth Ontario

Call if you develop symptoms.

Note: The Telehealth line is experiencing very high volumes. Please keep the hotline open for people who are sick by visiting this web page for answers to your COVID-19 questions: toronto.ca/home/covid-19/ 

Telephone: 1 866 797 0000


Government of Canada/Public Health Agency of Canada

Twitter

English 
Français

Chief Public Health Officer of Canada Dr. Theresa Tam on Twitter:
English
Français

COVID-19 Resource Hub

Visit for updates, travel advice, preparation advice, information on symptoms and treatment and prevention and risk, FAQ, guidance for communities, and fact sheets and infographics.


International:

US Centers of Disease Control

Twitter

English

COVID-19 Resource Hub 

Learn how to protect yourself and prepare your family, and find updates, resources for businesses and employers and schools and child care, and sign up for email updates.

Of interest to community and faith-based organizations:
cleaning and disinfection recommendations and a checklist to protect the health of those you serve and staff in your care.

World Health Organization (United Nations' health agency)

Twitter

English (although they retweet resources in multiple languages)

COVID-19 Resource Hub

Find rolling updates and situation reports, travel advice, information on how to protect yourself, and FAQ. You can even donate to a COVID-19 "Solidarity Response Fund."

The WHO also has websites in 5 other languages than English, all of which have information on COVID-19:

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