Community Infrastructure

TOcore Community Services & Facilities Study - Phase One: Taking Stock

TOCore.jpgThe Community Services & Facilities (CS&F) Report, Phase One - Taking Stock is an assessment of community services and facilities in the 16 defined neighbourhoods comprising Toronto’s Downtown. This study engaged key internal and external stakeholders to examine needs and gaps in the community services and facilities sector, including: recreation, child care, libraries, schools, human services and public health. It identifies 13 strategic actions to increase capacity, innovation and collaboration and 27 opportunities to secure new facilities or improvements to existing facilities. A summary table and map of these identified opportunities can be found in Sections 8 and 9 of this report.

Building Toronto, Creating Community The City of Toronto’s Investment in Nonprofit Community Services

Building_Toronto.jpgThe City of Toronto makes a vital, and often unrecognized, investment in critical community services delivered by hundreds of nonprofit organizations across the city. From after-school programs, crisis counselling and seniors’ health programs to youth leadership, newcomer civic literacy and community food programs, nonprofit community organizations-with the financial support of the City of Toronto-are building Toronto and creating communities. Through the City’s investment, community services make Toronto more liveable, equitable and inclusive.Organizations are able to stretch those dollars, and leverage City funding to bring new investments from other orders of government, foundations and private fundraising to expand programs and services in local communities.

PUBLIC SPACE for PUBLIC USE A Review of Community Access to School and Municipal Facilities in Ontario

Public_Space_for_Public_Use.jpgWhere we live and what opportunities are available in our community impacts how we identify with and experience the world around us. Healthy and vibrant neighbourhoods foster a sense of belonging and safety, and promote overall positive physical and mental health among residents. When welcoming places exist and opportunities are provided in neighbourhoods that encourage people to come together, we witness the creation of ideas, the building of trust, and the development of resilience. Publicly funded assets, such as schools and municipal facilities, are important places where people can gather together and build stronger neighbourhoods. Imagine these spaces: diverse groups sharing stories about their cultures; children learning to cook while developing their math skills; and parents uniting to improve the quality of life for their children and the community.

Accessing community programs and services for non-status immigrants in Toronto: Organizational challenges and responses


Non-status residents who live and work in Toronto face a number of barriers in accessing critical health, legal, housing and employment services that place them at greater risk of poverty and poor health and make them vulnerable to abuse and exploitation.

Recent changes to federal immigration policy have made it increasingly difficult for newcomers to acquire permanent immigration status, forcing people to live and work in constant fear of detention and deportation while they navigate the Canadian immigration system. Although non-status residents contribute to the economy through their labour and help fund social programs through sales and property tax dollars, they are denied access to a number of government funded programs and services.

It All Begins with Space Maximizing use of public assets for engaged and healthier neighbourhoods in Toronto

It_All_Begins_with_Space.jpgIn the City of Toronto, while government agencies and institutions struggle under fiscal constraint and to manage growth, residents, businesses, government workers and non-profit organizations come together to make Toronto a healthier, welcoming and more vibrant place to live. A key component of neighbourhood infrastructure is safe public places for people to come together: whether to celebrate, discuss neighbourhood needs or priorities, integrate into Toronto’s social fabric or to volunteer and be part of building their community. In our schools and municipal spaces this can also mean greater parental involvement, greater engagement from children and youth, increased readiness to learn and more positive educational outcomes for children and youth.

Toronto Shelter Providers: A Short Survey

Toronto_Shelter_Providers.jpgAt the end of February 2013, Social Planning Toronto initiated a short survey to better understand the experiences and perspectives of Toronto shelter providers regarding access to shelter for people who are homeless. We have contacted 55 shelters from the City of Toronto’s website.

This bulletin provides preliminary results from 12 community organizations operating 15 shelters, including 10 emergency shelters, 3 violence against women (VAW) shelters, 1 transitional shelter, and 1 out of the cold program. Participating shelters included those operating in the downtown core and the inner suburbs.

Footprint on the City:  A Portrait of the City‐Wide Agency Network and Toronto Neighbourhood Centres

FootPrint_On_The_City.jpgIn early 2009, Social Planning Toronto (SPT), in collaboration with the City‐Wide Agency Network and Toronto Neighbourhood Centres (TNC), conducted a survey of social service agencies and community organizations in Toronto. The purpose of this survey was two‐fold. First, to provide both TNC and the City‐Wide Agency Network with an updated collective “footprint” of their respective member agencies (i.e. geographic service areas, number of service locations throughout the city, number of individuals served, types programs and services offered, etc.) – important and useful information for conversations with funders, government, and the broader public. The second purpose was to provide current Toronto information regarding employment practices and human resource policies, particularly in the area of employee benefits, for member organizations of the two groups.

A Recovery-Free Zone: The Unyielding Impact of the Economic Downturn on Nonprofit Community Social Services in Ontario

A_Recovery-Free_Zone.jpgDespite ‘green shoot’ sightings of recovery in some areas of the economy, Ontario’s nonprofit recession rages on. Results of A Recovery-Free Zone, a one-year follow-up study conducted by the Social Planning Network of Ontario (SPNO), find tough times have continued into 2010 for Ontario’s nonprofit community social service providers and the communities that they serve. A total of 311 nonprofit community social service agencies from across Ontario, providing a host of programs and services to a broad cross-section of communities and population groups, took part in the 2010 survey. This year’s study was expanded to include a survey of 33 non-governmental funders in Ontario including United Ways, community foundations and other independent grant-making bodies.

A Recovery-Free Zone: The Toronto Bulletin

A_Recovery-Free_Zone_Toronto_Bulletin.jpgThe Toronto Bulletin presents local results from A Recovery-free Zone, a one-year province-wide follow-up survey conducted by the Social Planning Network of Ontario (SPNO) on the impact of the economic downturn on nonprofit community social service agencies in Ontario. The Toronto Story – A Summary One hundred and nine Toronto agencies took part in the 2010 follow-up survey. Demand Rising

• 56.3% of agencies reported mostly an increase in service demand over the past 12 months

            o 87.9% of these agencies attributed the increase, primarily or in part,                     to the economy

Hard Hit: Impact of the Economic Downturn on Nonprofit Community Social Services in Ontario

Hard_Hit_Impact_of_Economic_Downturn.jpgHard Hit is a new report from the Social Planning Network of Ontario (SPNO) documenting the one-two punch affecting nonprofit community social service agencies in Ontario - an increasing demand for services and lost revenue from funding cuts driven by the economic downturn. The provincial report is available at or

The Toronto Story

One hundred and thirty-five Toronto agencies took part in this survey of more than 400 Ontario nonprofit community social service organizations, representing one-third of the total. This bulletin provides a summary of the Toronto-specific results of the study.

Main Office

2 Carlton Street, Suite 1001

Toronto, ON M5B 1J3

Tel: (416) 351-0095

Fax: (416) 351-0107

Local Area Offices


Applewood, The Shaver Homestead
450 The West Mall, Suite 205
Etobicoke M9C 1E9
Hours of Operation: Monday to Friday, 9 to 5

Etobicoke Community Planner: Richard De Gaetano
Tel: (416) 231-5499
Fax: (416) 231-4608


Community Planner:
Israt Ahmed
Tel:(416)351-0095 .x250


York/West Toronto

1652 Keele Street
Toronto, ON M6M 3W3
Hours of Operation: Monday to Friday, 9 to 5

Community Planner: Yasmin Haq Khan
Tel: (416) 652-9772
Fax: (416) 652-7128

ANC/Mount Dennis

1366 B Weston Rd
Toronto, ON M6M 4R8
Tel: (416) 242-7031
Office is open Mondays and Fridays from 9 to 5.

Project Coordinator: Cutty Duncan
Tel: (416) 242-7031