All long-term care homes continue to care for residents. For seniors not living in a long-term care home, Seniors Services and Long-Term Care continues to provide essential support services to seniors already enrolled in their Supportive Housing program with personal care, medication reminders, and safety checks.
Many community agencies offer supports to seniors including Meals on Wheels, friendly visiting, transportation to appointments, personal support, and adult day programs. Check with individual agencies or confirm the status of these services by calling 2-1-1 to obtain up-to-date information.
Getting Food and Essential Supplies
- The Ontario Community Support Association (OCSA) is helping isolated, low-income seniors and people with disabilities and chronic medical conditions to get food or medicine and other essentials during COVID-19.
To request a service, visit its website or, if you need help requesting a service, call 2-1-1.
- The City is working with the Red Cross and other partners to provide food hamper delivery to seniors and others in need who are unable to leave their homes. The program is available to qualifying seniors and others that are in self-isolation and do not have alternative access to food (through family, friends, food delivery services) and who are currently not receiving such assistance from another community food program.
Details can be found on the City's dedicated COVID-19 website. Residents can call 1-833-204-9952 for eligibility and registration information.
The Friendly Neighbour Hotline (initiative of University Health Network’s OpenLab)
Seniors who live in low-income housing can call the hotline for delivery of up to 8 items (groceries or other essential household items).
Toll-free: 1 855 581 9580 (available in 180 languages)
Other resources for seniors
The 519 has compiled a list of resources for older adults (50+), including stores offering special hours for seniors and other vulnerable populations.
Toronto Seniors Helpline (for support and referral to services)
416 217 2077 / 1 877 621 2077
Local Health Integration Network (LHIN) Home Care (to find out about services in your area)
310 2222 (no area code required)
Distress Centres of Toronto
416 408 HELP / 416 408 4357
Seniors Safety Line (Elder Abuse Ontario)
1 866 299 1011
Student-Senior Isolation Prevention Partnership (University of Toronto and UHN Toronto Western Family Health Team initiative)
Volunteer U of T medicine students (who speak many languages) are available to call seniors to prevent isolation and provide COVID-19 information.
Family physicians who have vulnerable senior patients they believe are at risk of social isolation can contact firstname.lastname@example.org or DM @MonishaPersaud and/or @GeoffSem